Loss Prevention

Count players and match to expected booking counts to double check player counts on those busy Saturdays

Written By Daniel Gleaves

Last updated 3 months ago

What is Loss Prevention?

GameSense Loss Prevention is a system to count players once a game starts to verify that the expected player count from the booking matches the number of people physically in the room.

Why would this number be inconsistent?

  • Extra players made their way in and was missed by host

  • Children that don’t count for a booking

  • Fewer players showed up than the booking was made for

GameSense Loss Prevention runs in the background to double check these situations and present and inconsistencies to the Game Master and easily viewable on both the Hosting and Overview pages for review.

What does turning on Loss Prevention unlock?

  1. Easily accessible visibility of player counts to catch issues before players leave the venue

    1. Hosting page view

    2. Overview page view

    3. Game Master alerts of inconsistencies

Hosting View

  1. Reviewable images. Check what’s getting counted live as it’s happening, or look back over previous runs

    Review and Recheck

Loss Prevention History

  • Receive any Loss Prevention inconsistencies in your Drawbridge Daily Report

  • Review a game’s Loss Prevention history to see exactly what happened, even if you weren’t there when it occurred

Loss Prevention images are stored for up to 7 days. The metrics are stored indefinitely.

How do I turn on Loss Prevention?

Settings > Select your Game > GameSense > Loss Prevention

  1. Turn Loss Prevention on

  2. Select which camera it should use

  3. Configure any zones to only count players inside

    1. Useful to exclude any pictures/paintings of people on the walls