Ability to edit and delete items on Handyman Punch List
The function to edit or delete a handman punch list item. Some scenarios I can see this being useful: A mistake has been made Duplicate entry Test/accidental entry Ultimately some further options would be great also, such as: merging timestamped comments adding photos/CCTV screenshots log a specific sub-location within a room set status (In Progress, Scheduled, Waiting on parts, etc) assign to a user Although maybe that strays too far towards building a full CMMS 😉 We previously used MaintainX so I might be spoilt
Matt Butler 4 days ago
Ability to edit and delete items on Handyman Punch List
The function to edit or delete a handman punch list item. Some scenarios I can see this being useful: A mistake has been made Duplicate entry Test/accidental entry Ultimately some further options would be great also, such as: merging timestamped comments adding photos/CCTV screenshots log a specific sub-location within a room set status (In Progress, Scheduled, Waiting on parts, etc) assign to a user Although maybe that strays too far towards building a full CMMS 😉 We previously used MaintainX so I might be spoilt
Matt Butler 4 days ago
Custom task expiration times
Could we add the ability to choose when a task expires so that it would show up on the expired tasks report and show the red exclamation point on drawbridge earlier?
DannyKimble 8 days ago
Custom task expiration times
Could we add the ability to choose when a task expires so that it would show up on the expired tasks report and show the red exclamation point on drawbridge earlier?
DannyKimble 8 days ago
Custom Hint change
Instead of clicking the text to open as a custom hint, a new button here would be nice I keep clicking the text as habit of focusing the window
Harrison Saunders 13 days ago
Custom Hint change
Instead of clicking the text to open as a custom hint, a new button here would be nice I keep clicking the text as habit of focusing the window
Harrison Saunders 13 days ago
Default the view to the integration that has already been setup
When opening the settings screen for Timekeeping & POS integrations, it would be great if you could default the view to whichever platform is already enabled, rather than first one on the list. I guess it’s unlikely that many venues will have more than one POS or Timekeeping system (with the exception of Groupon). It’s just a cosmetic improvement but I feel it would help to streamline the platform 🙂
Matt Butler 21 days ago
Default the view to the integration that has already been setup
When opening the settings screen for Timekeeping & POS integrations, it would be great if you could default the view to whichever platform is already enabled, rather than first one on the list. I guess it’s unlikely that many venues will have more than one POS or Timekeeping system (with the exception of Groupon). It’s just a cosmetic improvement but I feel it would help to streamline the platform 🙂
Matt Butler 21 days ago
Booking -> Game Mapping Page
If a game is mis-claimed or isn’t claimed, add a page to be able to manage game claims retroactively for a given day
Daniel Gleaves 23 days ago
Booking -> Game Mapping Page
If a game is mis-claimed or isn’t claimed, add a page to be able to manage game claims retroactively for a given day
Daniel Gleaves 23 days ago
Next Release
Unfinished Daily Tasks in Shift Report
Could we add a field to see daily tasks that weren’t checked off that day in the shift reports?
DannyKimble 23 days ago
Next Release
Unfinished Daily Tasks in Shift Report
Could we add a field to see daily tasks that weren’t checked off that day in the shift reports?
DannyKimble 23 days ago
Completed
Kids mode symbol on host tickets
Can we put a kids mode symbol or wording on the ticket for kids mode games? There is no indication of it being a kids mode game on this page.
Escapology The Dells 26 days ago
Completed
Kids mode symbol on host tickets
Can we put a kids mode symbol or wording on the ticket for kids mode games? There is no indication of it being a kids mode game on this page.
Escapology The Dells 26 days ago
Completed
Shift Reports- all employee ratings
When we go to make a shift report in the morning for the previous night’s closer, I would like to leave a review on that employee. When I get to the part where it wants me to leave a star rating for an employee, it only let’s me choose who is clocked in at that time. Can you make it so it shows all employees instead? So that I can choose the employee who closed the night before? Thanks!
Escapology Clackamas About 1 month ago
Completed
Shift Reports- all employee ratings
When we go to make a shift report in the morning for the previous night’s closer, I would like to leave a review on that employee. When I get to the part where it wants me to leave a star rating for an employee, it only let’s me choose who is clocked in at that time. Can you make it so it shows all employees instead? So that I can choose the employee who closed the night before? Thanks!
Escapology Clackamas About 1 month ago
Accidental Event Triggering Prevention
It would be extremely helpful to have a lockout timer for gamemaster-controlled events in Drawbridge. Currently, the top-right section of the game interface contains event buttons that the gamemaster is expected to trigger at specific moments. Because there’s no safeguard against accidental clicks, it’s easy to trigger an event too early, which makes our venue hesitant to utilize this feature. If there were a configurable timer that temporarily disables specific event buttons until a set amount of time has passed, it would greatly reduce accidental misinputs. Ideally, this lockout would apply only to the top-right event buttons and would not affect the objective list, since that section of the interface is already designed to minimize accidental activations.
Escapology The Dells 2 months ago
Accidental Event Triggering Prevention
It would be extremely helpful to have a lockout timer for gamemaster-controlled events in Drawbridge. Currently, the top-right section of the game interface contains event buttons that the gamemaster is expected to trigger at specific moments. Because there’s no safeguard against accidental clicks, it’s easy to trigger an event too early, which makes our venue hesitant to utilize this feature. If there were a configurable timer that temporarily disables specific event buttons until a set amount of time has passed, it would greatly reduce accidental misinputs. Ideally, this lockout would apply only to the top-right event buttons and would not affect the objective list, since that section of the interface is already designed to minimize accidental activations.
Escapology The Dells 2 months ago
Completed
Hosting Cameras Hub
The remote VPN is amazing, especially since it allows us to connect with nearly the same speed and responsiveness as being physically in the venue. One challenge we’ve noticed with working remotely, however, is keeping track of where everyone is in the venue at any given time. It would be extremely helpful to have an additional page similar to the Lobby page. In our venue, we’d likely call it something like “Hosting Cameras.” This page would display all of our rooms’ hosting TVs in one place, allowing us to see every room at a glance and easily track where each host is. This would be far more efficient than clicking into each individual room and searching for the host manually. Thank you for considering this suggestion—I think it would greatly improve remote operations. -Roger R Manager Escapology Dells
Escapology The Dells 2 months ago
Completed
Hosting Cameras Hub
The remote VPN is amazing, especially since it allows us to connect with nearly the same speed and responsiveness as being physically in the venue. One challenge we’ve noticed with working remotely, however, is keeping track of where everyone is in the venue at any given time. It would be extremely helpful to have an additional page similar to the Lobby page. In our venue, we’d likely call it something like “Hosting Cameras.” This page would display all of our rooms’ hosting TVs in one place, allowing us to see every room at a glance and easily track where each host is. This would be far more efficient than clicking into each individual room and searching for the host manually. Thank you for considering this suggestion—I think it would greatly improve remote operations. -Roger R Manager Escapology Dells
Escapology The Dells 2 months ago
Rejected
Mid-Objective Check off
A way to check off certain mini objectives would be helpful. So for example within the Ouija board objective, we could have a check box for finding the planchette. So we could check it off once they grab it, so when they ask for a hint if there’s been a game master change the next gamemaster knows they already found it, and they can focus on what they need help with. I can think of a use for this in most of the rooms so it would be very helpful.
Escapology Sarasota 3 months ago
Rejected
Mid-Objective Check off
A way to check off certain mini objectives would be helpful. So for example within the Ouija board objective, we could have a check box for finding the planchette. So we could check it off once they grab it, so when they ask for a hint if there’s been a game master change the next gamemaster knows they already found it, and they can focus on what they need help with. I can think of a use for this in most of the rooms so it would be very helpful.
Escapology Sarasota 3 months ago
Homebase POS connection
Not sure if it’s possible to have a homebase POS connection to auto import all the revenue recorded. Helps us with seeing the payroll ratio on homebase
Scott Lorsch 3 months ago
Homebase POS connection
Not sure if it’s possible to have a homebase POS connection to auto import all the revenue recorded. Helps us with seeing the payroll ratio on homebase
Scott Lorsch 3 months ago
Populate name of game host/game master in clues
We would like to have an ability to set up a text clue that would say “You’re Game Master is "[Game Master’s name]” and You’re Game Host is “[Game Host’s Name]” This would be the game host/master that is assigned to the game
Scott Lorsch 3 months ago
Populate name of game host/game master in clues
We would like to have an ability to set up a text clue that would say “You’re Game Master is "[Game Master’s name]” and You’re Game Host is “[Game Host’s Name]” This would be the game host/master that is assigned to the game
Scott Lorsch 3 months ago
Rejected
Day and Night Camera Setting
We have been using drawbridge for game mastering instead of Reolink, however we have to open Reolink to change the day and night settings, for Haunted House mainly. Swapping from color to black and white when auto isn’t helpful. If its possible it would help a lot to be able to change this setting while in drawbridge for individual cameras, instead of relying on the auto feature.
Escapology Sarasota 3 months ago
Rejected
Day and Night Camera Setting
We have been using drawbridge for game mastering instead of Reolink, however we have to open Reolink to change the day and night settings, for Haunted House mainly. Swapping from color to black and white when auto isn’t helpful. If its possible it would help a lot to be able to change this setting while in drawbridge for individual cameras, instead of relying on the auto feature.
Escapology Sarasota 3 months ago
Completed
In-game volume controls
Currently the only thing we ever have to pull up an m3 tab for, is the volume sliders for game music and chimes. Would love a way to change these in drawbridge.
Escapology Sarasota 4 months ago
Completed
In-game volume controls
Currently the only thing we ever have to pull up an m3 tab for, is the volume sliders for game music and chimes. Would love a way to change these in drawbridge.
Escapology Sarasota 4 months ago
Remove reset log when running test games
When opening in morning. We are resetting games to turn them on after game shutdown night previous, and then doing a full start to test for any video/audio issues. and then resetting. Is there a way to not have to do game control/reset through drawbridge for a test. Then we have to make sure we are logged in as TEST and hit Room Reset on every single game. Which then also adds TEST to all leaderboard stats as well. Thanks!
Game Master Escapology PN 4 months ago
Remove reset log when running test games
When opening in morning. We are resetting games to turn them on after game shutdown night previous, and then doing a full start to test for any video/audio issues. and then resetting. Is there a way to not have to do game control/reset through drawbridge for a test. Then we have to make sure we are logged in as TEST and hit Room Reset on every single game. Which then also adds TEST to all leaderboard stats as well. Thanks!
Game Master Escapology PN 4 months ago
Completed
Game Master claiming
Could get a way for game masters to claim games from the game master screen before a game goes in similar to how it works for hosting?
Chase Schacht 6 months ago
Completed
Game Master claiming
Could get a way for game masters to claim games from the game master screen before a game goes in similar to how it works for hosting?
Chase Schacht 6 months ago