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Could we add the ability to choose when a task expires so that it would show up on the expired tasks report and show the red exclamation point on drawbridge earlier?

Custom task expiration times

DannyKimble

Could we add the ability to add tasks that do not repeat?

One-off daily tasks

When opening in morning. We are resetting games to turn them on after game shutdown night previous, and then doing a full start to test for any video/audio issues. and then resetting. Is there a way to not have to do game control/reset through drawbridge for a test. Then we have to make sure we are logged in as TEST and hit Room Reset on every single game. Which then also adds TEST to all leaderboard stats as well. Thanks!

Remove reset log when running test games

Game Master Escapology PN

The function to edit or delete a handman punch list item. Some scenarios I can see this being useful:<ul><li>A mistake has been made</li><li>Duplicate entry</li><li>Test/accidental entry</li><li></li></ul>Ultimately some further options would be great also, such as:<ul><li>merging</li><li>timestamped comments</li><li>adding photos/CCTV screenshots</li><li>log a specific sub-location within a room</li><li>set status (In Progress, Scheduled, Waiting on parts, etc)</li><li>assign to a user</li></ul>Although maybe that strays too far towards building a full CMMS 😉 We previously used MaintainX so I might be spoilt

Ability to edit and delete items on Handyman Punch List

Matt Butler

<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6775920e05108c0ae0d4c17a/post/6987ced09b135b9592fa1b3e/019c3a7e-5df1-75fe-b1b3-1ace048ff3cd/b64u-aW1hZ2UucG5n.png" src="https://6775920e05108c0ae0d4c17a.featurebase-attachments.com/c/post/6987ced09b135b9592fa1b3e/019c3a7e-5df1-75fe-b1b3-1ace048ff3cd/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260221T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260221%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=ff6c82f1117cc2c05492bf82c5fef08c75644ccea04b1b383472fe2d0c1a0c60" data-featurebase-content-filename="image.png">Instead of clicking the text to open as a custom hint, a new button here would be niceI keep clicking the text as habit of focusing the window

Custom Hint change

Harrison Saunders

Easier way to access shift report form

Daniel Gleaves

When opening the settings screen for Timekeeping &amp; POS integrations, it would be great if you could default the view to whichever platform is already enabled, rather than first one on the list. I guess it’s unlikely that many venues will have more than one POS or Timekeeping system (with the exception of Groupon).It’s just a cosmetic improvement but I feel it would help to streamline the platform 🙂 <img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6775920e05108c0ae0d4c17a/post/697d1b76c50d85f1e4c9115d/019c10b0-48b2-7388-8a86-55fc54dca157/b64u-U2NyZWVuc2hvdCAyMDI2LTAxLTMwIDIwNTQ0Ny5wbmc.png" data-featurebase-content-filename="Screenshot 2026-01-30 205447.png" src="https://6775920e05108c0ae0d4c17a.featurebase-attachments.com/c/post/697d1b76c50d85f1e4c9115d/019c10b0-48b2-7388-8a86-55fc54dca157/b64u-U2NyZWVuc2hvdCAyMDI2LTAxLTMwIDIwNTQ0Ny5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260221T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260221%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=a1c3b410c216d64f6ea814584f75087a02767f6e71ab9e04b351197362eefe59">

Default the view to the integration that has already been setup

If a game is mis-claimed or isn’t claimed, add a page to be able to manage game claims retroactively for a given day

Booking -> Game Mapping Page

It would be extremely helpful to have a lockout timer for gamemaster-controlled events in Drawbridge. Currently, the top-right section of the game interface contains event buttons that the gamemaster is expected to trigger at specific moments. Because there’s no safeguard against accidental clicks, it’s easy to trigger an event too early, which makes our venue hesitant to utilize this feature. If there were a configurable timer that temporarily disables specific event buttons until a set amount of time has passed, it would greatly reduce accidental misinputs. Ideally, this lockout would apply only to the top-right event buttons and would not affect the objective list, since that section of the interface is already designed to minimize accidental activations.

Accidental Event Triggering Prevention

Escapology The Dells

Not sure if it’s possible to have a homebase POS connection to auto import all the revenue recorded. Helps us with seeing the payroll ratio on homebase

Homebase POS connection

Scott Lorsch

The ability to complete hints manually to assist with autohint correct hint sending. Example, if people have already put up the magnets for the 10 in 1 frames, we can (if we want and have time) complete the hint that says to put them up. I see this beneficial during 1 person ops with a game about to get out and 2 more in. We can rely on auto hint more to send the correct hint for where the group is, giving us a little more buffer to be away from the GM computer

Completed

Manual Hint check off

Thomas Hughes

Keeps the same camera volume level when switching between cameras in the same room. We are using the mode where the primary camera is unmuted with selection into the primary slot. It defaults to full volume which when running a few games that are harder to hear, blasts us

Camera volume maintainer

Have a feature to break down and sort tasks into categories or lists ex. opening, closing, game room ect.

Daily Tasks

Madison Baldwin

Game masters have brought up when watching 5+ games, the hint pop-up covering the cameras makes it harder to have quick reactions when needing to scan cameras across different games. Potentially offset or condense size of hint pop-up to at the very least be able to see the main camera of the room.

Hint pop-up

Add a text box pop up when a camera detections is rated as a thumbs down to track fail points for more accurate and efficient diagnostic.

Camera detection feedback

When auto hint is turned on, have whatever is written in the custom hint box send first rather than the first pre-written hint.

Custom hint entry for autohint

Currently the only thing we ever have to pull up an m3 tab for, is the volume sliders for game music and chimes. Would love a way to change these in drawbridge.<img data-width="100%" data-align="left" data-featurebase-content-key="6775920e05108c0ae0d4c17a/post/68f59087414a3d98782e1038/0199ff3c-2e17-7c7a-a006-795921797c81/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://6775920e05108c0ae0d4c17a.featurebase-attachments.com/c/post/68f59087414a3d98782e1038/0199ff3c-2e17-7c7a-a006-795921797c81/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260221T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260221%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=a278b6bf422eadf1da179d600cc8a94164e4587019d6f4cfe7816f800565abe2">

In-game volume controls

Escapology Sarasota

It would be helpful if when a game pushed the hint button, and the alert pops up that has all of the hints for that room, if there was also some way to send a pre typed custom hint, as many of our game masters keep the next hint they need to send pre typed. When the alert comes in they have to close out the alert, and then click custom hint, then hit send.Preferably, when they hit the button and the alert window pops up, at the bottom there is the text box for custom hint so they can make any last second adjustments then click send. This would also be helpful for times when games press the button as we are typing up the hint, since it would bring the text box to the pop up menu.

Custom Hint in Hint Pop Up Alert

I believe a simple thumbs up / thumbs down feature for gamemasters would be incredibly valuable in preventing low-scoring reviews.<ul><li>A thumbs up would signal that the group had a smooth, fun experience and is likely to leave positive feedback. The gamemaster could also leave a quick note explaining why they think the group would give a good review.</li><li>A thumbs down would warn the host if something went wrong—such as a frustrated player, visible disappointment from failing to escape, or an issue with a reset or prop. Knowing this in advance would give the host a chance to adjust their approach, address concerns, or smooth things over before asking for a review, if not entirely avoiding asking for and receiving a one star review.</li></ul>By giving hosts a better read on group mood while they’re running between rooms, this tool would reduce the risk of prompting unhappy players for Google reviews, make exits more natural, and help us capture positive feedback more strategically.

Thumbs Up/Down Feedback Tool – Host Prep Indicator

<h4>1. Bulletin Board Feature</h4>Right now, any updates related to games, venue policies, Drawbridge changes, staffing, or anything else must be passed along person to person. This leads to inconsistencies and missed information.If we had a centralized space within Drawbridge where management could post updates, it would go a long way. Even better—if staff could acknowledge they’ve read the post (by attaching their name or checking a box)—it would help confirm that everyone is on the same page.Since all our staff already use Drawbridge, this would be a huge asset to us.<div data-type="horizontalRule"><hr></div><h4>2. Custom Audio Cue Alerts</h4>I deeply wish I could alert the gamemaster with a small audio cue when key objectives are completed.If I had the ability to send a sound of my choosing to the gamemaster screen when selected puzzles finish, I could keep myself in the loop on multiple games while keeping the rest muted.Example: If I’m watching Seven Deadly Sins to help with the knife stab moment, and I hear a custom audio line like “Joker riddle completed” coming from Batman’s gamemaster window, I’d instantly know where we’re at in the other game—without needing to check. This would also be incredibly helpful for training new gamemasters.Even better, if I could record and assign my own voice lines to specific triggers, I could create an alert like:<blockquote>“Mona is working on the SOS—pay attention!”</blockquote>That kind of audio would snap a distracted gamemaster right back into focus, even if they were chatting with a colleague.<div data-type="horizontalRule"><hr></div><h4>3. Custom Game Start Sounds</h4>Another big help: the ability to customize the sound that plays when a game starts—so it’s clearly different from a hint request.For example:<blockquote>“New game started in Mansion Murder—grab it!”</blockquote>This would make it instantly obvious that someone needs to pick up the room, even without looking at the screen.<div data-type="horizontalRule"><hr></div><h4>4. "Alert Host" Use Cases Across Games</h4>We rely heavily on the “Alert Host” feature to cover moments that require manual intervention. It’s helped me personally gamemaster up to seven rooms at once with a high rate of success.Here are examples where alerts are mission-critical:<div data-type="horizontalRule"><hr></div><h3>Game-Specific Examples</h3>🟣 Scooby-Doo: The Spooky Castle Adventure<ul><li>Baron Puzzle: The Baron sometimes fails to trigger. Players can’t proceed unless a gamemaster sees the attempt and activates it manually. → I use an alert to ping me the moment that puzzle is reached so I’m on standby.</li></ul><div data-type="horizontalRule"><hr></div>🟡 Who Stole Mona?<ul><li>Knockbox Puzzle: It works, but we prefer to assist if players are close to improve pacing and experience.</li><li>Color Button Puzzle (post-SOS): We intervene here to prevent damage—some guests slam the buttons hard. → An alert lets us step in at the right moment.</li></ul><div data-type="horizontalRule"><hr></div>🔴 Mansion Murder<ul><li>Portrait + Safe Sequence: Sometimes the gamemaster misses the players opening the portrait and mistakenly assumes they’ve already opened the safe and moved on. → I set an alert when the portrait opens to catch that transition.</li></ul><div data-type="horizontalRule"><hr></div>⚫ 7 Deadly Sins<ul><li>Final Priest-Stab Sequence: This doesn’t trigger automatically—it requires a gamemaster. → I set an alert for when the skulls puzzle is complete so I know exactly when to jump in. I sent all of the above in several emails to drawbridge, but I found this thread today and want to hopefully get some support or feedback on these ideas. Roger R Manager Escapology Dells</li></ul>

Several suggestions I would LOVE

Could we add a field to see daily tasks that weren’t checked off that day in the shift reports?