Onboarding Checklist

The following are recommended in order to…

Run Games:

• Connect game control

  • Import games

• Add camera info

  • For each game

  • For common areas

• Customize game settings

  • Game timing

  • Current task

  • Game event triggers

  • Pre-game checklists

  • Add reset lists

  • Loss Prevention

• Link point of sale

  • Map sellable items to stories

  • Add recommended reset times for stories

• Link timekeeping

• Add remote access through a VPN

Train Staff:

• Train on game mastering

• Train on hosting

• Train management

  • Learn about reporting

  • Set targets for staffing hours (employee settings, incentives)

Complete Venue Setup:

• Configure daily tasks

• Add training modules

• Set up inventory system

• Add integrations to other tools, like Buzzshot, Google, and local weather channels

• Refer to help doc walkthroughs of settings to ensure everything is configured

Maximize Efficiency:

• Turn on Autohint

• Time and track resets

Enable GameSense:

• Configure Loss Prevention - info under GameSense

• Configure LobbySense - info under LobbySense

• Track puzzle completion in your games:

  • Learn how to train your own cameras to track puzzle completion - email support@drawbridgesolutions.com

  • Have us train your cameras to track puzzle completion in your games - email emma@drawbridgesolutions.com